First and foremost, make sure you're safe.
If the accident happened in the middle of the road, pull over to the side of the road when it's safe to do so. If you need medical assistance, please call '000'.
Make sure your car is safe and secure so it won't be damaged further.
If you were in an accident with another person, it's important to do a few things at the time of the accident:
1. Get the person's name, phone number, address, and registration number of their car if applicable
2. Record the damage to your car and theirs; take photos or use the video camera on your phone
3. Depending on the extent of the damage, call us and we can help direct you to the nearest repairer in our network. If the damage is not extensive get the car somewhere safe like home, or your work, before making the claim.
We will do everything we can to get you back on the road as soon as possible.
And again if you are injured or feel unwell after an accident, please seek medical advice first before making a claim.
